Take a call no matter where you are working out. The Shibela PureSound features a dual noise-canceling microphone, ensuring crystal-clear conversations on both ends.
We strive to dispatch items promptly. Please allow 1-2 business days for order processing before shipment.
We've got you covered! Enjoy our 100% money-back guarantee if the product arrives defective or damaged. You have a 60-days window to return it for a full refund. Simply contact us atinfo@shibelasound.com, and we will provide you with a free shipping return label. Please include your name and order number in your email. Note: For refunds, please wait until your package arrives before initiating the return process.
No problem! You can cancel free of charge before shipment. In case the item is already shipped, utilize our hassle-free return system for a complete refund.
Don't worry! Respond to your order confirmation email to confirm the error. If you've identified an incorrect address, shoot us an email atinfo@shibelasound.com within 24 hours. We can rectify the address promptly. Beyond 24 hours, refunds won't be provided.
Shipping times vary as we ship globally from multiple fulfillment centers. On average, expect delivery within 2-3 business days in Germany, 4-5 business days in Europa and 5-7 business days to USA depending on your location.
You have 60-days from your purchase date to enjoy a free test trial with Shibela earbuds.
Shibela Earbuds come with a comprehensive 2-years guarantee. This ensures that from the date of purchase, you can enjoy peace of mind knowing that your earbuds are covered for any manufacturing defects or issues that may arise. Our commitment to quality and customer satisfaction means that we stand by our products, providing you with reliable support and service throughout the first year of ownership.
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